Establish and grow the Indian DevOps team to seamlessly integrate with the existing UK team, support of multi-platform online services, virtual-machines, databases and application servers across many customers, cloudy infrastructure providers (Azure, AWS) and environments while helping to build cutting-edge solutions through insightful infrastructure delivery

Degree in anything. Minimum 7 years of experience in devops provisioning and support with at least 3 years of experience with cloud-based infrastructure like Azure, AWS

Experience and knowledge are a priority, however a related professional certification in a Cloudy discipline or two would be advantageous

Candidates will be expected to demonstrate experience with;

• working within an infrastructure support environment coordinating work between local and remotely based teams
• supporting technically diverse development and production infrastructure running custom software, hosted in public clouds, including configuring/maintaining backups, monitoring, security and patching
• working with the Solutions and Delivery Management teams to identify and resolve issues with the design, development and deployment of software solutions
• provision, install, configure and maintain a wide range of services, applications, databases and tools across multiple platforms, environments, customers and cloudy infrastructure providers
• remedy issues in our 3rd line ticket queue, including effective prioritisation, assignment to development teams and escalating resolution where required to ensure we meet our SLAs
• providing last-stop problem resolution for mixed Linux and Windows environments
• create clear and effective documentation
• troubleshoot problems when they occur, quickly and efficiently
• Other task as reasonable requested.

NOTE: as is common with this type of role, occasional out of hours working and on-call duty may be required to support high-priority issues and service impacting releases