Candidates are expected to have hands on experience into:
Good knowledge of qualitative research methods including user requirements gathering and early-stage concept and prototype testing, guerrilla research, and other approaches to ensuring user needs are fully understood
Engaging research facilitation skills and techniques, an effective communicator with excellent presentational skills
Pragmatic, able to recognise and be sympathetic to project constraints, knowing when it's right to stand their ground on what research is needed, and when to flex
Turn research data into clear findings that inform decisions and know how to involve colleagues in analysis and synthesis to increase consensus and challenge assumptions
Conduct inclusive research to include all kinds of users in appropriate research activities to help teams deliver accessible services
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