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UK Businesses Need To Prepare For The Great Analogue Switch-Off

Sun Jul 04 2021

All analogue phone lines will now be out of service by 2025

The UK’s telecom infrastructure provider, Openreach, is urging all UK businesses to run a full audit of their phone systems and devices ahead of their planned 2025 switch off of the copper-based Public Switched Telephone Network (PSTN).

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Analogue phone lines will have reached the end of their life by 2025 - so we're replacing them with greener, faster, and more reliable digital services. To make this process as smooth as possible, we're asking organisations across the UK to plan ahead so they're ready to make the leap to a better-connected future.

Openreach press release

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A special help service has been launched by Openreach called ‘Call Waiting List’ that has been designed to help SME’s better understand the steps they’ll need to take to ensure their customers can call them after the PSTN switch-off in 2025.

 

Whilst some devices may continue to work after the switchover event, other won’t and Openreach are urging all business to check to see if they’ll be affected, in a bid to limit disruption.

The company is also advising everyone contact the manufacturers of devices currently in use for more information on what they describe as ‘ambiguous cases’.

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Ahead of the switch from analogue to digital phone lines, it's crucial that businesses understand their current systems and the implications of the shift. This upgrade will provide the nation with faster, more reliable services and will allow devices to become more connected, providing UK industry with a framework from which it can develop innovative emerging technologies. Taking these simple steps now will make the process of upgrading much smoother.

James Lilley - Director of ALL-IP, Openreach

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The decision to switch off PSTN was first made back in 2019, with Openreach the cost of running two parallel networks as the major driving factor.

The current legacy copper networks have become too expensive to maintain, with infrastructure such as cables or poles constantly being damaged by weather.

 

However, despite Openreach first announcing this back in 2019, a recent survey conducted by Internet Service Provider Spitfire shows that nearly half of UK SMEs had no idea that their current phone systems might be inoperable come 2025.

The same poll also showed that 77% of businesses weren’t prepared for the disruption the PSTN switch-off could cause and had no contingency plans in place. 

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Sun Jul 04 2021

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