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What we do

The Building Blocks for cloudThing Magic

Delivering Awesome Experiences That Place The Patient At The Heart Of The Solution

cloudThing In Healthcare

As an ethical organisation we love to support the Health Sector increase efficiency, reduce costs and improve interoperability all whilst firmly placing the Patient First

Looking For An Experienced Partner To Deliver Meaningful Change Within The Healthcare Sector?

Technology & Process Change

The Healthcare sector has been going through unprecedented change over the last few years, from evolving technologies and reduced budgets right through to global pandemics all whilst carrying the burden of offering the very best care available to all.

There’s often a lot of pressure to save costs which need to be balanced against providing world class healthcare for people. That can sometimes lead to unsuitable technology and processes creeping into daily use or the adoption of solutions that might be right ‘now’ but can be harmful to long term goals.

cloudThing can assist in combating this by firstly understanding your ambitions as an organisation, then helping to realise those ambitions through the use of technology, addressing challenges such as interoperability, budget constraints and a changing demographic insisting on a lot more immediacy than ever before.

We’ve worked with many healthcare organisations before facing similar challenges and blockers to effective digital transformation.

Through an ethos of continuous improvement, cloudThing can supercharge your processes to deliver bleeding edge digital experiences, integrating with current systems and creating a space to steadily grow for years to come.

Products & Services For The Healthcare Sector

cloudThings awesome technical solutions…

Bespoke Application Build

Access our proven UX & Design capabilities to workshop potential new applications

Cloud Migration & Intergration

Our Award Winning DevOps team will help you get started with the Cloud or optimise your current implementation.

Data & AI Envisioning

AI projects carry an element of risk, we offer a structured approach to enable you to understand the potential within their data.

Culture & Transformation

We offer a discovery workshop to start you on your journey of changing people and processes.

Power Platform Implementation

We can help organisations who wish to take advantage of the PowerPlatform understand how to build specific use cases for adoption of the technology.

DevOps As A Service

DevOps managed services will partner with your organisation, to optimise your people and code by making use of DevOps principles.

Transforming Healthcare Organisations

We’re often engaged to help with the following…

Deliver A Personalised, More Joined Up Experience To Patients

The hectic pace technology is advancing at has disrupted multiple sectors, which means that patients are now expecting a similar level of service in their healthcare that they do from other sectors like retail or entertainment.

Delivering a more personalised and intuitive experience can be a real challenge; with budgetary constraints, centralised targets and new cutting edge but expensive medical technologies, functionality alone is no longer enough to succeed and patient satisfaction scores are what frequently determines success or failure.

cloudThing specialise in helping you put patients at the heart of the design process to understand what they really expect from their digital experience.

This can help save development costs, create intuitive experiences, deliver higher levels of satisfaction, drive up numbers and empower people to take control of their own health.

Allow patients to manage their own health & privacy preferences; across multiple channels – ensuring compliance with GDPR and DPA.

We recommend you take the following steps to achieve personalisation

 

  • Provide Self Service Options
  • Ensure an Interactive Experience
  • Provide an Engaging Experience which reacts to user input
  • Provide FAQ’s
  • Organise Content based on patient needs
  • Empower interoperability in all back end systems and processes

 

To achieve this, we tend to start with the following technologies:

 

  • Microsoft Dynamics 365
  • Microsoft Power Platform
  • Microsoft Power Automate
  • User Portals
  • Web Front-Ends build on React
  • Azure Cognitive Services
  • DevOps Support
  • Microsoft Dataverse

What’s Affecting The Healthcare Sector?

Current Events

NEW CULTURAL CHANGE TOOL UNVEILED FOR NHS

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UK HAS ONE OF THE HIGHEST RATES OF INFECTION OF COVID IN EUROPE

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NEXT GEN AI THAT CAN ‘THINK OF ITSELF’ BEING DEVELOPED BY FACEBOOK

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DEDICATED PATIENT COALITION TO EXAMINE FUTURE DIGITAL HEALTH TECH

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NC3RS SEEKS TO END ANIMAL TESTING WITH £2.7M PRIZE FUND

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Build A Common Data Model Across The Health Sector With Microsoft’s Dataverse

Vendor lock-in is a common complaint in the healthcare sector.

Through a combination of buying bespoke products and legacy systems, it's easy to feel your IT infrastructure is only working precariously. 'Transformation' can feel very far off, when you have a complicated web of point-solutions and organisation critical apps, not working in tandem, and very difficult or costly to build around.

 

How do you future-proof something when the future has never been more uncertain?

 

The political landscape changes seemingly daily, globalisation has increased competition to agonising levels and the potential of what technology can achieve continues to accelerate at an unfathomable rate. If we manage to identify, believe in and deploy a strategy, the chances are it will already be outdated to some degree before it’s even been embedded.

Untangling this interlinked web of services without causing any disruption to your patients or staff may seem almost impossible. In reality, it can be achieved, but you need a detailed plan up front of what is being migrated, where and most importantly why.

Without a business outcome to measure the success of a migration in terms of ROI, you may see little benefit from doing so.

This could be a secure portal with all patient information in one place, or could be digitising business processes to reduce manual data entry. By enabling the cloud as a platform, you can firstly migrate your services into the cloud, to enable us to optimise them over time - or often replace them with a responsive, mobile first experience enabled by Dynamics.

 

Here's what we recommend you get started on:

 

  • Integrate Website & CRM
  • Cloud-based Central Data Source
  • Remove Dependency on Siloed Applications
  • Multi Channel Integration
  • Centralise Reporting
  • Consolidate Resources
  • Standardise Approach
  • Patient Specific Customisation
  • Leverage pre-built solutions, that you can build upon

Implement a platform for changing culture and tech

Many healthcare organisations have a 'transformation' strategy, which is focused on new systems and tools but cloudThing believes an essential element of making this a success is placing people and processes above the tech. A healthcare body that is able to create an environment that’s built to expect ongoing, day-by-day and piece-by-piece transformation. With a clear vision to drive change quickly by establishing forums from a cross-section of your business and empowering them to make real decisions.

Technology that enables an agile framework rooted in research before action, delivering measurable results can make it safe for everyone to fail occasionally, because if we’re going to innovate, we need to be free to experiment.

By lowering the risks of innovation, by lowering the costs involved of trying something new is essential to a real transformation. When your data and tools are working together on one platform, you can quickly A/B test new services to patients, run various campaigns concurrently and even spin up new services for patients to test.

The core message is that sometimes you will uncover a new approach that adds value and improves things for patients and sometimes you won’t. Being able to try without fear of failure is the true objective however.

This helps us understand the real processes that are a headache, and the pain points across the organisation which technology can solve. This helps us build experiences in partners with those who will be using it, and get buy-in from the start, not once the product is finished. We see this as a crucial step in your journey to improving your organisation.

We recommend the following to begin your journey to building a new platform:

 

  • Customizable Platform
  • High Scalability
  • Cutting Edge Tech
  • Microsoft Platform
  • Minimize TCO
  • API Support
  • Open Tech Partner
  • Transformation in Stages
  • Agile Approach
  • Continuous Delivery

Sharing The Knowledge With The Healthcare sector

IOT: DRAGGING THE FUTURE OF HEALTHCARE INTO TODAY

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HOW REMOTE PATIENT MONITORING DATA CAN DRIVE HEALTH EFFICIENCIES

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HOW WILL TECH REVOLUTIONIZE HEALTH CARE OVER THE NEXT HALF CENTURY?

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HOW DATA STORAGE MANAGEMENT WILL CHANGE IN 2022

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PUTTING PATIENTS FIRST VS. COST CONCERNS

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Ensuring Business Continuity, Reducing Costs, Improving Efficiency & Empowering Telehealth Whilst Still Putting The Patient First

In these uncertain and difficult times, it is clear that 'business continuity' is no longer a term to describe dealing with a short-term disaster, but something that needs to be baked into long-term business plans.

With the right technology, healthcare organisations can be a guiding example of how to run, manage and connect patients living in isolation. You need to be confident in the tech, and that you can quickly react, pivot and communicate any changes to your patients in a way that feels organised, authoritative and confident.

Part of this comes from a commitment to continuous improvement through DevOps principles in tech. Any organisation that accepts their current state as 'good enough' will eventually be caught by competitors or by a changing market landscape. With DevOps support, we do not just fix an application when it goes down, our development team, and operations team are always working to improve the code base, the user experience and the security of the application. We can take an existing legacy application and very quickly begin improving on it, to ensure you see value from a support contract quickly.

Here's what we recommend you get started on:

 

  • DevOps Approach to Support
  • Cloud-based Central Data Source
  • Remove Dependency on Siloed Applications
  • Enable best-of-breed remote working tooling
  • Multi-Channel Integration
  • Centralise Reporting

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