The nonprofit sector faces many challenges beyond just achieving their stated mission, and often feels a burden of responsibility to invest any money directly into their cause, rather than on organisational improvements.

This can lead to outdated processes and technology creeping into daily use, causing a slowdown in efficiency, as well as large data and skill silos between departments, volunteers, staff and supporters.

We can assist by firstly, understanding your ambitions as an organisation, then helping you use technology to address challenges such as supporter engagement, personalisation of services, as well as ensuring business support staff and volunteers are productive and make use of the technology available.

We've worked with nonprofit organisations facing challenges and blockers in the way of the transformation. Through a focus on continuous improvement, we can help supercharge your processes, and deliver digital experiences across your nonprofit, even integrating into current systems.

We are dedicated to a small number of industries, of which non-profit is a core sector, and actively invest to improve existing services and bring new products to market within them. Every area we work in is social outcome focussed and offer significant cross-pollination opportunities, increasing the positive impact we can have through the work we do.

We are committed to seeking new opportunities, improved ways of working and truly innovative solutions therefore we regularly invest in a broad spectrum of Research and Development initiatives. Using these experiences in successfully building large scale nonprofit focussed dynamics and PowerPlatform based platforms for our nonprofit customers, we have committed to develop and publish a free-for-NFPs extension framework to simplify and accelerate adoption of the Power Platform for supporter operations, building on-top of the Microsoft NFP Accelerator.

This will also include producing high-quality publicly available documentation and an associated community to drive its evolution. The estimate of building the initial version of our nonprofit extension is over one million pounds worth of development and available for nonprofits to take advantage of for free.

We like to choose our customers wisely, and help them to deliver a positive social impact and strive to change the world through great digital experiences. These challenges we often assist in solving include:

Deliver A Personalised Experience To Supporters

We specialise in helping you put your supporters at the heart of the design process to understand what they really expect from their digital experience. This can help save development costs, create intuitive experiences, deliver higher levels of customer satisfaction, drive up volunteer numbers and increase supporter retention.

Increase supporter retention

By responding to user preferences in real time and communicating on their terms, about what's important to you supporters, we can build a digital journey that improves the overall experience. This data enables you to build meaningful connections with each supporter, and intervene if they are not making use of your services, and consistently improve that service over time.

Consolidate Siloed Applications Onto The Cloud

We can help build a digital volunteer platform, whatever that looks like for your organisation. This could be a portal with all supporter information in one place, or could be digitising business processes to reduce manual data entry.

Improve Digital Culture Across Staff

We could build you all the shiniest tech in the world and it would make very little business impact unless your staff and members took advantage of it. A core part of what we do is up front business architecture and end user workshops.

Build Intuitive Volunteer Portals

If you have a volunteer base, large of small, then chances are they are part of that programme because they want to offer their knowledge, skills and experience of to your organisation, and making use of those skills can result in a huge productivity boost for your nonprofit.

Ongoing DevOps Support

With our DevOps support, we do not just fix an application when it goes down, our development team, and operations team are always working to improve the code base, the user experience and the security of the application. We can take an existing legacy application and very quickly begin improving on it, to ensure you see value from a support contract quickly.

Automate Historic Processes With Microsoft Dynamics 365

Most Nonprofit organisations will have a huge variance in digital skills, with processes possibly relying on manual data entry dating back a long time. Digital transformation relys on using the tech to phase out manual processes over time. We can remove the mundane tasks such as data entry of paper forms into databases, or searching through manual files with a modern, intuitive experience.