We provide Design & UX services for a huge variety of software. We offer this both as as a service and as part of our wider business transformation projects, along with any software build we undertake. We believe that by building empathy with our users and understanding their needs, we build better software.

Our UX Design process has three stages:

Research
Interpretation
UX Vision

Each of these plays a key part in working towards what the client wants and needs, and what we can realistically provide them with within their budget and contract.

This level of understanding allows us to be agile in our approach and advise the best options in terms of what they can afford and prioritising their requirements.

Software is only as good as the initial designs and a failure to fully workshop, prototype and test ideas iteratively can mean more expensive development costs further down the road.

We solve design problems by understanding users' needs and developing insights to solve those needs. Our 5 stage approach has been refined over thousands of iterations and projects:

Empathise - Understand the user’s needs and problems
Define - Analyse your observations to define the problem
Ideate -Think of solutions to each aspect of the problem
Prototype - Develop a series of prototypes to test all or part of the solution
Test - Engage in a testing process to refine and improve your solution

Putting The User At The Heart Of The Design Process

At the core of these processes are three stages that are equally important to deliver a tailored experience for the end user.

We work with the customer to ensure that we can deliver the requirements within budget and to meet stringent deadlines.

Research

Through a series of workshops and sessions we can deep dive in to the user requirements prior to starting the project

Interpretation

Putting the end user in the middle we can paint an alternate truth and showcase the user journey and architecture diagram

Vision

This is where the concept is made real through tangible wire-frames, detailed designs and a true vision of the product

At Ellis Whittam we believe that, by having a dedicated qualified adviser who truly understands your business, we can give you the highest quality service. That means personal, pragmatic and practical support for a fair price, with no hidden costs or nasty surprises.

Pete Jones, Chief Technology Officer - Ellis Whittam

Experience Is King

In this digital age the consumer has come to expect high levels of tailoring to their needs with functionality no longer enough to fulfil contentment with a product or service.

The key to providing fulfilment lies within personalisation, differentiating a good service/product with a great personalised experience for the end user.

cloudThing excel at seeing the bigger picture by putting the client at the heart of the design process.

We have pedigree in envisioning an agile road-map for products or services.

Utilising our in-house design capabilities and a user-centric approach we aim to help you provide a personalised experience that allows for continuous improvement and as your customer needs mature empower you to become agile enough to rise and meet any demand.

What Do You Get?

cloudThing’s Design & UX capabilities are combined and tailored to individual customer or project requirements to provide bespoke customer focused services depending on your requirements, budget and size of the project at hand

Some of the elements can include:

Requirements gathering workshop including event storming and feature mapping
Production of information architectures including user journeys
Personal generation and value statements
Design focused agile story creation
Low Fidelity & High-Fidelity wireframes
Product Design and branding
Clickable and collaborative prototype development
Interaction design
Design Proof of Concepts (eg mobile with form factor changes from web)
Logo and icon design
Graphic design
Style guide production
React component design

Get the ball rolling on your project

If you are embarking on a transformation journey and wish to provide your end users an experience that will differentiate from the rest fill in the below form and give us some information on what you are thinking