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Channel Shift Strategy Solution Design, Implementation & Support

Develop your channel shift strategy and implementation roadmap with a leading provider of digital transformation

Channel Shift Strategy Solution Design, Implementation & Support

Develop your channel shift strategy and implementation roadmap with a leading provider of digital transformation, with demonstrable experience in the government sector.

A Microsoft Gold, ISO Certified service provider, partner with cloudThing to deliver a programme of incremental change with delivers value to your citizens through modern, accessible, digital services.

cloudThing's Channel Shift Strategy Solution Design, Implementation & Support

What's Included...

  • Develop a strategy to digitise citizens interactions with your services
  • Define what needs to be shifted through collaborative discovery workshops
  • Create an outcome focused roadmap to deliver channel-shift solutions
  • Define clear delivery goals with associated metrics and KPI reporting
  • Discover and define how you will measure social value/impact
  • Evaluate and understand the benefits of a cloud based approach
  • Experienced Solution Architects will design your target solution architecture
  • Develop the citizens experience through interactive workshops with our teams
  • Procure services required based on fixed-cost, T&M or hybrid-team service
  • Deliver your programme through a GDS compatible governance framework
Channel Shift Strategy Solution Design, Implementation & Support

Just Some Of The Awesome Benefits...

Provide device-friendly digital experiences for all citizen interactions across services

Streamline and automate processes, speed-up service delivery and improve quality

house of commons, green benches, nearly empty, MP's in suits

Use existing governance frameworks compatible with Government Digital Service Standards

We're equal opportunities employer

Reduce the physical interaction requirements, simplify challenges around social distancing

Leverage cloudThing’s expertise to understand the benefits of advanced technology

We are committed to creating tech solutions for social impact

Define citizen-focused needs and value statements with tangible acceptance criteria

Deliver secure services -guided by an ISO certified partner

We continually assess/improve the environmental impact of our business

How We Plan The Service

We provide a flexible and collaborative approach to planning and strategy development, from ideation (including business case writing), all the way through to live service and subsequent continuous improvement.

We have a dedicated project management office who specialise in technology delivery and have experience at all stages of the programme lifecycle, including supporting service development from pre-alpha onwards.

We do this through a proven, GDS aligned, Agile Scrum and PRINCE2 wrapped methodology, combined with ITIL-based operational service delivery (using our award-winning DevSecOps capability).

Our preference is to work openly through sprints with customers and partners, using a one-team, one-goal approach, and use a continuous delivery principle to provide demonstrable benefit as early as possible in all of our work.

Whilst implementation phases are run as a series of agile sprints, the inputs, outputs and processes governing them are closely monitored and tightly controlled.

Project plans are aligned with deliverables and a burn-up of points is used to provide clear activity status, leading to a high degree of confidence in milestones.

Contact Us...

If you think your organisation would benefit from our Channel Shift Strategy Solution Design, Implementation & Support then contact us today for more information on implementation and pricing...

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