Develop your channel shift strategy and implementation roadmap with a leading provider of digital transformation, with demonstrable experience in the government sector.

A Microsoft Gold, ISO Certified service provider, partner with cloudThing to deliver a programme of incremental change with delivers value to your citizens through modern, accessible, digital services.

• Develop a strategy to digitise citizens interactions with your services
• Define what needs to be shifted through collaborative discovery workshops
• Create an outcome focused roadmap to deliver channel-shift solutions
• Define clear delivery goals with associated metrics and KPI reporting
• Discover and define how you will measure social value/impact
• Evaluate and understand the benefits of a cloud based approach
• Experienced Solution Architects will design your target solution architecture
• Develop the citizens experience through interactive workshops with our teams
• Procure services required based on fixed-cost, T&M or hybrid-team service
• Deliver your programme through a GDS compatible governance framework

We provide a flexible and collaborative approach to planning and strategy development, from ideation (including business case writing), all the way through to live service and subsequent continuous improvement.

We have a dedicated project management office who specialise in technology delivery and have experience at all stages of the programme lifecycle, including supporting service development from pre-alpha onwards.

We do this through a proven, GDS aligned, Agile Scrum and PRINCE2 wrapped methodology, combined with ITIL-based operational service delivery (using our award-winning DevSecOps capability).

Our preference is to work openly through sprints with customers and partners, using a one-team, one-goal approach, and use a continuous delivery principle to provide demonstrable benefit as early as possible in all of our work.

Whilst implementation phases are run as a series of agile sprints, the inputs, outputs and processes governing them are closely monitored and tightly controlled.

Project plans are aligned with deliverables and a burn-up of points is used to provide clear activity status, leading to a high degree of confidence in milestones.