cloudThing logo in white
Menu open icon
tel: +44 (0) 121 393 4700
Menu closed icon


Generally useful pages


We know loads about this stuff

What we do

The Building Blocks for cloudThing Magic

Creating Awesome Shopping Experiences For You Customers

Microsoft Dynamics 365 - Commerce

Digitally Transform your brand with Microsoft Dynamics 365 Commerce. Deliver personalised, seamless shopping experiences across your physical and digital estates.

Microsoft Dynamics 365 - Commerce

Is your organisation looking to Future Proof their competitive advantage?

Could your organisation benefit from Digitally Transforming their customers shopping experience?

Are you looking for a trusted Microsoft Gold accredited Partner?

With so much attention on Microsoft Dynamics 365 being used to Digital Transformation business processes at the moment, many are seeking a better understanding of the far reaching benefits it can provide to an organisation.

Use Microsoft Dynamics 365 (D365) Commerce to provide a seamless online and in-store and shopping experience with integrated back office operations to grow sales and increase customer satisfaction.

We support discovery activities, business architecture, governance set-up, DevOps/SecOps tooling, service design, experience research/design, technical architecture, predictive science and all related services.

Microsoft Dynamics 365 Commerce With cloudThing

What's Included...

  • Seamlessly connected digital, in-store and back office solutions
  • Built in web publishing tools, manage and optimise experiences
  • Context aware intelligent product search facilities
  • Rule based content creation/generation
  • Single view of connected stock, pricing, promotions and marketing
  • Intelligent AI powered product recommendations
  • Historical sales powered customer demand forecasting
  • On-Premise, Cloud and Edge deployment options
  • Comprehensive in-built security and compliance with online fraud protection
Microsoft Dynamics 365 Commerce

Just Some Of The Awesome Benefits...

Improve conversion rates & provide friction-less cross channel shopping experiences

Optimise all retail operations using data driven insights

Streamline content management across online and offline channels

Scrap, rusty robot

Use intelligent reporting to optimise merchandising and stock replenishment

Accelerate purchase decisions with product ratings and reviews

NASA satellite orbiting the earth with a view of the globe, clouds and sea in the background

Create a 360 degree customer view of behavioural data

How We Plan The Service

We provide a flexible and collaborative approach to planning and strategy development, from ideation (including business case writing), all the way through to live service and subsequent continuous improvement.

We have a dedicated project management office who specialise in technology delivery and have experience at all stages of the programme lifecycle, including supporting service development from pre-alpha onwards.

We do this through a proven, GDS aligned, Agile Scrum and PRINCE2 wrapped methodology, combined with ITIL-based operational service delivery (using our award-winning DevSecOps capability).

Our preference is to work openly through sprints with customers and partners, using a one-team, one-goal approach, and use a continuous delivery principle to provide demonstrable benefit as early as possible in all of our work.

Whilst implementation phases are run as a series of agile sprints, the inputs, outputs and processes governing them are closely monitored and tightly controlled.

Project plans are aligned with deliverables and a burn-up of points is used to provide clear activity status, leading to a high degree of confidence in milestones.

Contact Us...

If you think your organisation would benefit from Microsoft Dynamics 365 Commerce then contact us today for more information on implementation and pricing...



Company Name


Email Address


Telephone Number


Is there anything else you'd like us to know before we contact you about Microsoft Dynamics 365 - Commerce?

© 2020 Copyright cloudThing ltd. All rights reserved. Company registered in England & Wales no. 7510381, VAT no. 152340739