Automate the mundane and repetitive.
Part of a Digitally Transformed company involves its employees being used to their full potential and skill set. Untethering your people from the confines of a day full of repetitive and menial tasks will open up their schedule for more meaningful tasks within your company.
It is not making people redundant. It is opening doors for people beyond excel spreadsheets and other manual data input and output.
cloudThing is experienced in delivering Robotic Process Automation (RPA) as a Service for clients. We have a proven, repeatable model for building a picture of your business, mapping its processes and improving them with cutting-edge automation.
Through a fundamental change of operations, we empower you to grow, experiment and learn through trying new things. This can lead to new revenue streams, more proactive services and the attraction and retention of new business.
We don’t operate like your average tech company. Our planning and strategy development is a collaboration between the two of us; it’s a partnership.
What RPA will do is offload the weight of complex business processes from your people and onto the broad shoulders of our RPA as a service. This then streamlines your organisation for simplicity, increases service quality, improves service delivery and reduces expenditure.
Automate repetitive tasks, focus effort your people’s job satisfaction and productivity.
Digitise paper-based business processes, accelerate your digital transformation
Streamline processes to remove bottlenecks and increase throughput.
Integrate RPA with existing solutions and services easily
Deploy a hybrid workforce with assisted or unassisted automation
Improve task completion, data accuracy, and output quality.
Access to our buildThings, powerThings and complyThings, accelerating implementation.
Solution certainty through our deep technical experience with Azure.
Get exactly what’s needed through agile, open design, approach.
It means that when something unprecedented happens which requires a flexible movement of how your business operates; you’re ready for it. Your team could work from their home, a café, or from the office if so desired.
To get you there, we provide a flexible and collaborative approach to planning and strategy development. From ideation (looking at what you wish you could do) and business case writing, all the way to live service and subsequent continuous improvement.
We have a dedicated project management office who specialise in technology delivery and have experience at all stages of the programme lifecycle, including supporting service development from pre-alpha onwards.
We do this through a proven, GDS aligned, Agile Scrum and PRINCE2 wrapped methodology, combined with ITIL-based operational service delivery (using our award-winning DevSecOps capability).
We prefer to work as a team with YOU, transparent and openly through sprints with customers and partners, using a one-team, one-goal approach, and use a continuous delivery principle to provide demonstrable benefit as early as possible in all of our work.
Whilst implementation phases are run as a series of agile sprints, the inputs, outputs and processes governing them are closely monitored and tightly controlled.
Project plans are aligned with deliverables and a burn-up of points is used to provide clear activity status, leading to a high degree of confidence in milestones.
Complete solution delivery from discovery to production deployment.
Use attended/unattended bots to complete repetitive, otherwise manual tasks
You expect a lot of these steps to be mechanistic, but they involve fuzzy actions.
When something is described as ‘fuzzy’ it means ‘approximate’. In the case of ‘fuzzy actions’ in our RPA as a Service, what it means is if you provide an RPA some data, a fuzzy action would be 'It could be related to this, I'll file it here”. This is what goes into embedding intelligence.
Of course, this would be useless if we taught the machine actions that aren’t related to the end-user’s role or tasks. So, we take data you’ve already gathered from people doing it manually and then do machine learning to provide intelligence.
These lead on from the fuzzy actions.
One of the things you can do is scan a paper document in, it will take the image and extract information from it. This is a shrink-wrapped service so will not need to be bespoke.
These involve the Business Architects spoken about in our Digital Transformation as a Service. We will send them to do SIPOC (Supplier Input Process Output Customer) Analysis and can make any and all members of your team do something less menial. They get their time back and you get happier people.
We will embed your solution in Power Platform and hand that environment over to you, so we will always design solutions around the end user being able to pick up the software and run with it themselves! Intuition and simplicity are at the forefront.
All of our cloudThing policies and tools are aligned to government digital services best practise. Central government use it, so we figure that’s a decent standard to go off of. If nothing else, picking a partner for you who can apply those standards can only be a good thing.
If you think your organisation would benefit from our Robotic Process Automation as a Service then contact us today for more information on implementation and pricing...